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Compliance

Click here to download the PAIA MANUAL

Click here to download the CONFLICT OF INTEREST MANAGEMENT POLICY

Complaints: If you feel that your rights have been prejudiced, or you have been aggrieved in any way, you have the right to lodge a complaint. A copy of the complaints process is available upon request at the offices of Fundamental Investments (Pty) Ltd. You may additionally contact the compliance officer at the details below.

  • If you are unsatisfied with the internal process, you may escalate the process to the relevant Ombud (FAIS or NFOS) or if still unsatisfied to the Registrar at the Financial Services Conduct Authority.
  • Compliance: Moonstone Compliance (Pty) Ltd is the FSP’s compliance practice on record and is represented by: Cathy Payne, who can be contacted via email cpayne@monstonecompliance.co.za Moonstone Compliance can be contacted at (021) 883 8000; www.moonstonecompliance.co.za

Particulars of relevant Ombuds:THE FAIS OMBUD

P O Box 41,
Menlyn Park,
0063

Tel: 012 762 5000
Share call: 086 066 3274

Menlyn Central Office Building,
125 Dallas Avenue,
Waterkloof Glen,
Pretoria, 0010

Email: info@faisombud.co.za
Web Site : www.faisombud.co.za


 

 


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